Privacy & Security

Privacy Policy

Your personal information is fully protected at Easywon. This page transparently explains how we collect your data, why we collect it, and how we keep it safe.

Last Updated: January 2026 Language: English Applies to: All Members
SSL/TLS Encryption Active
No Sale of Data to Third Parties
GDPR-Compliant Policy

Our privacy commitment

We uphold the highest standards to keep your information secure at Easywon

Encrypted storage

All your personal information is stored on secure servers protected by AES-256 encryption. No one can access it without authorization.

Sale of Data Prohibited

Easywon never sells your personal information to advertisers or third parties. Your data is used solely to improve and deliver our services.

Your control

You have the right to view, correct, or request deletion of your data at any time. We fulfil such requests promptly.

Payment Security

Financial transaction data is stored in compliance with PCI DSS standards. Card and mobile banking details are never saved on our servers.

Spam-Free Communication

Easywon only sends notifications that matter. You can unsubscribe from marketing emails at any time.

Minimal Data Collection

We only collect information that is strictly necessary to provide our services. We do not ask for anything beyond what is needed.

Special Note: This Privacy Policy applies to all services on the Easywon platform. By using the platform, you are considered to have consented to this policy.

1 What information we collect

At the heart of Easywon's Privacy Policy is our commitment to full transparency about what data we collect. We only gather information that is strictly necessary to deliver the best possible service to you.

Information Provided Directly

Information you provide during registration and account management:

  • Full name and date of birth
  • Email address & mobile number
  • Residential Address
  • National ID or passport number (for KYC verification)
  • Payment method details (full card numbers are not stored)

Automatically Collected Information

Information collected automatically while you use the platform:

  • IP address & device type
  • Browser Information & Operating System
  • Login Time & Session Information
  • Gaming History & Betting Transactions
  • Cookie & similar tracking technology information
We never store your full payment card number, CVV, or mobile banking PIN. This information is used only at the moment a transaction is processed.

2 How we use your information

Easywon uses your information only for specific, defined purposes. Each purpose is clearly outlined below.

Purpose of Data Use Legal basis Applicable Data
Account creation & management Contractual Requirements Name, email, mobile number
Identity Verification (KYC) Legal obligations NID, passport
Payment Processing Contractual Requirements Payment Method Details
Fraud Prevention Legitimate Interest IP, device, transactions
Customer support Contractual Requirements Contact Information
Marketing Communications Your consent Email (optional)
Important: Marketing emails are sent only with your explicit consent. You can opt out at any time.

3 Data Retention & Duration

Easywon does not retain your information longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

1
While the account is active All data is retained and used to deliver our services for as long as your account remains active.
2
5 years after account closure Financial transaction data is retained for up to 5 years as required by law.
3
KYC documents for up to 7 years Identity verification documents must be retained for up to 7 years in accordance with anti-money laundering regulations.
4
Secure Deletion Upon Expiry After the defined retention period, data is permanently and securely deleted and cannot be recovered.
Server Location: Easywon's servers are hosted in secure data centers that meet international standards. Data is never transferred to an unsecured environment.

4 Data Sharing & Disclosure

Easywon does not sell or rent your information to anyone. In certain circumstances, however, we may share it on a limited basis.

Who Your Data Is Shared With

  • Payment Processor: Only the information necessary to complete a transaction is shared
  • Game Provider: Only the minimum data necessary is shared for game operation
  • Regulatory Authority: Data may be disclosed to government authorities when required by law
  • Security Auditor: Third-party auditors for platform security verification
  • Data is not sold to advertisers or marketing companies
  • Your information is not shared on social media platforms
  • Your data is never used for commercial purposes without your consent
All third-party service providers are required to comply with Easywon's privacy standards and may only use data for specified purposes.

5 Cookies & Tracking Technologies

Easywon uses cookies to enhance your platform experience. Cookies are small text files stored in your browser that remember your preferences.

Cookie Types

Essential Cookies Functionality Cookies Analytics Cookies Marketing Cookies
  • Essential Cookies: Required for login sessions and security — cannot be disabled
  • Functionality Cookies: Remembers your language and preference settings
  • Analytics Cookies: Anonymized statistics used for platform improvement
  • Marketing Cookies: Active only with your consent

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.

6 Your privacy rights

Under Easywon's Privacy Policy, you are entitled to the following rights. To exercise any of them, please contact our support team.

Right to Access Your Data

You can request to view the information we hold about you at any time.

Right to Rectification

You may request corrections to any inaccurate or incomplete information. We will take action within 30 days.

Right to Erasure

You may request the deletion of your data under certain circumstances ("Right to be Forgotten").

Right to Restrict Processing

You may request that we limit or stop using your data for specific purposes.

Right to Data Portability

You can request to download your data in a machine-readable format or have it transferred to another service.

Right to object

You may object to the use of your data for specific purposes, particularly for marketing communications.

Upon receiving a rights request, we typically Within 30 business days We will respond promptly. Complex cases may take up to 60 days, but you will be informed in advance.

7 Security Measures

Easywon employs industry-leading technical and administrative safeguards to protect your information. Our security framework is multi-layered and regularly tested.

Technical Safeguards
  • SSL/TLS 256-bit Encryption
  • Two-Factor Authentication (2FA)
  • Firewall & DDoS Protection
  • Regular Penetration Testing
Administrative Safeguards
  • Restricted Employee Access Policy
  • Regular Security Training
  • Access log monitoring
  • Third-Party Security Audit
In the Event of a Data Breach: In the event of a security breach, we will notify affected members and, where applicable, the relevant regulatory authorities within 72 hours.

8 Children's Privacy

Easywon is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

  • Age verification is mandatory at registration
  • Any account found to belong to a person under 18 will be suspended immediately
  • Any data identified as belonging to a minor will be securely deleted

If you suspect that a minor has created an account without your knowledge, please notify our support team immediately.

9 Policy Changes

Easywon may update this Privacy Policy from time to time. We will notify members before any significant changes take effect.

  • The date of any changes will be clearly noted at the top of the page
  • Email or platform notifications will be sent for significant changes
  • Continued use of the platform after any changes constitutes acceptance of the updated policy
  • You may request account closure if you do not agree to the updated policy

The latest version of this policy is always available on this page. We recommend checking it regularly.

10 Contact Us

Contact us for any questions, complaints, or requests to exercise your rights regarding this Privacy Policy.

Email support [email protected] Typically replied to within 24 hours
Live Chat Live Chat on Platform Available 24/7
When submitting a rights request, please include your account email and a detailed description of your request. Identity verification may be required.

Frequently Asked Questions

Frequently Asked Questions About the Privacy Policy

No, Easywon never sells or rents your personal data. We only share limited information with trusted partners when strictly necessary to provide our services, and those partners are bound by strict confidentiality agreements.

Yes. Easywon complies with PCI DSS standards. Your full card number and mobile banking PIN are never stored on our servers. All transaction processing takes place through encrypted channels.

Yes, you can request deletion of your data. However, certain information — such as financial transaction records — must be retained for a specified period due to legal obligations. It will be securely deleted once that period has passed.

Disabling analytics and marketing cookies will not cause any issues. However, disabling essential cookies may affect login sessions and certain security features.

When an account is closed, we immediately cut off access to active data. Information not subject to legal obligations is deleted within 30 days. Financial and KYC data must be retained for the required period and is then permanently deleted.
Your data is secure

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